Tiquify: Turn alerts into clear action.
Stay calm when things go wrong. Make sure your team can act fast, stay organized, and focus on the problem – not on the process.
Join the waiting list or take the tour
You have a ton of systems, but no visibility. It's not clear who reacts to alerts, lots of messages are sent, but still no-one is up to speed.
If you manage or operate IT infrastructure, you're likely familiar with the chaos that follows a critical alert. Services are down, your customers are frustrated, and internal communication starts to break down. You're flooded with emails, chat messages, and questions like "who's working on this?" or "what's the status?" — distracting from the actual issue. Traditional ticketing systems often make this worse with complex interfaces and slow workflows.
Tiquify is your team's shared mailbox for transactional E-mail. Turn incoming alert emails into clear, actionable tickets — instantly and automatically. Instead of chasing updates and syncing communication across tools, your team has one central place to track, discuss, and resolve issues. Everyone sees what’s happening in real time. No confusion. No silos.
Instant visibility
Know what issues are active, who’s working on them, and what devices are affected — at a glance. No fiddling needed.
Easy Setup
All alerts are received via E-Mail. Works everywhere, no special integrations needed. Mail can be preprocessed with a set of rules you define. Each device in your inventory gets its own unique e-mail address, so that alerts can be annotated correctly. Contacts can be included in the conversation via E-Mail even when they don't have a Tiquify account.
A smarter Inbox
Incoming messages are automatically added to existing tickets - no manual ticket merging needed. If you fix an issue and the same alert appears again, the ticket is re-opened so you don't lose context. Collect log messages for devices, so you have the information at the ready when an issue occurs.
Integrated Inventory
Add all your devices into a searchable inventory that you can customize, so you can track exactly the information you want. Use labels and flags to store metadata, and group cluster members together using tags. Import devices automatically, using our import format that is easy to generate from scripts.
Stay up-to-date
Subscribe to events from devices, so you'll stay up-to-date on that device. Using our overview, stay on top of everything going on in your infrastructure. Track time spent on issues if you prefer. See which devices create the most problems and toil for your team.
Increase commitment
Responders are often overwhelmed with tickets. Too many tickets are assigned to them, so their backlog grows beyond what they can handle. In Tiquify, Tickets are not assigned but instead handed off. Team members get a fair chance to say no, so that when they do accept a ticket, you can trust they can actually handle it.
Built for reliability
A monitoring system breaks is no good. Our ticket system is built by a developer with over 15 years of experience and designed from the ground up for stability. Every change is verified through automated tests and a fast-failing CI pipeline, ensuring only production-ready code is deployed. With strict separation between development, staging and production setups, your system stays reliable even when we’re building. We keep dependencies and complexity to a minimum, following the Unix philosophy: solve one problem, and solve it well.